Shipping Policy

Thank you for shopping with Essentially LShae. Please review the information below to understand how your order will be processed and shipped.

Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after payment is received. Because our candles are handcrafted, processing times may vary during high-volume periods, sales, or holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping Rates & Methods

Shipping rates are calculated at checkout based on your location, package weight, and selected shipping method. We ship using carriers available through USPS, UPS, or FedEx.

At this time, we ship worldwide.

Estimated Delivery Times

Delivery times are estimates and begin once your order has shipped, not when the order is placed. Delivery times may vary depending on the carrier and destination.

Essentially LShae is not responsible for delays caused by:

• Weather conditions

• Carrier delays

• Holidays or peak shipping seasons

• Incorrect or incomplete shipping information provided by the customer

Shipping Confirmation & Tracking

Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow up to 24 hours for tracking updates to appear.

Lost, Stolen, or Delayed Packages

Essentially LShae is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.

If a package is marked as delivered but cannot be located, please contact the shipping carrier directly using the tracking number provided.

Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. Essentially LShae is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Orders returned due to incorrect address information may require additional shipping fees for reshipment.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged item(s) and packaging. We will review the issue and determine an appropriate resolution, which may include a replacement or refund at our discretion.

International Shipping (If Applicable)

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country. Essentially LShae is not responsible for delays caused by customs processing.

Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will take effect immediately upon posting on the website.

Contact Information

If you have any questions or concerns regarding this Shipping Policy, please contact us at:

Essentially LShae
Email: essentiallylshae@gmail.com
Website: www.essentisllylshae.com

​

• Fi and shipping regee shipping, local pi